Yet Another Bad Experience With Symantec

Discussion in 'Computing' started by The Old Bloke, Mar 1, 2004.

  1. Hi People,

    I have used Norton Ghost for many years. Tonight I upgraded my 2002 version
    for the 2003 version. What a disaster! First I was presented with a list
    of possible upgrades, including a full new version, an upgrade version, and
    various options to be able to redownload in the future. I selected the
    option to upgrade only. Then I was asked for credit cards, etc. After this
    I was told my purchase was successful for AUS$264! ie I get an update plus
    a full new copy, plus, plus, etc. Bugger. So an objection was lodged along
    with a total stop of my credit card payment.

    Then I looked to backup this download. Guess what? The download is not
    kept as the software goes into auto install! So it appears that Norton
    expected me to pay another ?$15 to be able to redownload for 1 year.

    The Old Bloke, Mar 1, 2004
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  2. The Old Bloke

    atec77 Guest

    email m e, I can fix your problem .
    atec77, Mar 1, 2004
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  3. The Old Bloke

    pedro Guest

    You're an idiot mate! You can buy it on ebay for next to nix!
    pedro, Mar 1, 2004
  4. The Old Bloke

    atec77 Guest

    yes true , or free if you know where to look.
    atec77, Mar 1, 2004
  5. I do know where to look, but have times when the legal way is the only way.
    The Old Bloke, Mar 3, 2004
  6. Because I can d/l it many times I managed to stop the auto install just in
    time. I now have the full package for backup.

    The Old Bloke, Mar 3, 2004
  7. Thanks for the compliment.

    I do watch ebay, but you know how it works. People buy software, copy it
    and then sell the orig on ebay. I try to keep out of that culture, but will
    resort to further methods when I have a legal copy, but can't back it up!

    The Old Bloke, Mar 3, 2004
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