Windows 7 update problem

Discussion in 'PC Technical Talk' started by Graham J, Jan 23, 2013.

  1. Graham J

    Graham J Guest

    PC has not updated itself since 9 January 2013. Today attempts to force
    an update result in:

    Error code 80072F8F

    This announces itself as an unknown error!

    The usual recovery is to correct the PC's clock - but it is correct.

    Then the resolution for earlier operating systems was to stop the update
    service, hide the %SystemRoot%\SoftwareDistribution folder by renaming
    it, then restart the update service. I've not seen this documented for
    Windows 7, but whatever, it fails.

    Anybody else seen this?
     
    Graham J, Jan 23, 2013
    #1
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  2. That is usually a time conflict.
     
    Gerard Alan Latham, Jan 26, 2013
    #2
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  3. Graham J

    Graham J Guest

    That's the first thing I checked: see my original post.

    Other PCs on the same LAN update themselves correctly.

    The relevant part of the update log shows:

    2013-01-26 08:26:42:117 1100 d5c PT +++++++++++ PT: Synchronizing
    server updates +++++++++++
    2013-01-26 08:26:42:117 1100 d5c PT + ServiceId =
    {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
    https://update.microsoft.com/v6/ClientWebService/client.asmx
    2013-01-26 08:26:42:117 1100 d5c PT WARNING: Cached cookie has expired
    or new PID is available
    2013-01-26 08:26:42:242 1100 d5c Misc WARNING: Send failed with hr =
    80072f8f.
    2013-01-26 08:26:42:242 1100 d5c Misc WARNING: SendRequest failed with
    hr = 80072f8f. Proxy List used: <(null)> Bypass List used : <(null)>
    Auth Schemes used : <>
    2013-01-26 08:26:42:242 1100 d5c PT + Last proxy send request failed
    with hr = 0x80072F8F, HTTP status code = 0
    2013-01-26 08:26:42:242 1100 d5c PT + Caller provided credentials = No
    2013-01-26 08:26:42:242 1100 d5c PT + Impersonate flags = 0
    2013-01-26 08:26:42:242 1100 d5c PT + Possible authorization schemes
    used =
    2013-01-26 08:26:42:242 1100 d5c PT WARNING: GetCookie failure, error =
    0x80072F8F, soap client error = 5, soap error code = 0, HTTP status code
    = 200
    2013-01-26 08:26:42:242 1100 d5c PT WARNING: PTError: 0x80072f8f
    2013-01-26 08:26:42:242 1100 d5c PT WARNING: GetCookie_WithRecovery
    failed : 0x80072f8f
    2013-01-26 08:26:42:242 1100 d5c PT WARNING: RefreshCookie failed:
    0x80072f8f
    2013-01-26 08:26:42:242 1100 d5c PT WARNING: RefreshPTState failed:
    0x80072f8f
    2013-01-26 08:26:42:242 1100 d5c PT WARNING: Sync of Updates: 0x80072f8f
    2013-01-26 08:26:42:242 1100 d5c PT WARNING: SyncServerUpdatesInternal
    failed: 0x80072f8f
    2013-01-26 08:26:42:242 1100 d5c Agent * WARNING: Failed to
    synchronize, error = 0x80072F8F
    2013-01-26 08:26:42:257 1100 d5c Agent * WARNING: Exit code = 0x80072F8F
    2013-01-26 08:26:42:257 1100 d5c Agent *********
    2013-01-26 08:26:42:257 1100 d5c Agent ** END ** Agent: Finding
    updates [CallerId = AutomaticUpdates]
    2013-01-26 08:26:42:257 1100 d5c Agent *************
    2013-01-26 08:26:42:257 1100 d5c Agent WARNING: WU client failed
    Searching for update with error 0x80072f8f

    Does this give anybody a clue as to why it failed?
     
    Graham J, Jan 26, 2013
    #3
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