What's likely to be causing this pausing?

Discussion in 'PC Technical Talk' started by Robin Faichney, Nov 16, 2011.

  1. Friend has a 3yr old HP laptop which chkdsk and malwarebytes say has
    no problems but it pauses now and again, for minutes at a time. This
    is not a mouse freeze, the mouse operates OK, but for instance
    clicking close on a window will cause the title bar to say (Not
    responding), or clicking on a quick launch icon will cause the program
    to launch some minutes later, when everything gets going again. Seems
    like a hardware problem to me, but what? It's running Vista Business,
    if that's relevant.
     
    Robin Faichney, Nov 16, 2011
    #1
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  2. Robin Faichney

    Graham J Guest


    After you've re-installed the operating system from the manufacturer's
    disk, is the problem still present?
     
    Graham J, Nov 16, 2011
    #2
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  3. Robin Faichney

    Invalid Guest

    Robin,

    One possibility is that you are seeing a network timeout.

    I had a similar problem several years ago. Somewhere in the system (I
    think in my case it was in a "recently opened documents" list) there was
    an item on a disconnected network drive. Each time Windows did something
    it verified the files in the list. Going to the network caused it to
    wait (at system level) until the network timed out.

    I think I found it by running a program that monitored network access
    but it's a while ago.
     
    Invalid, Nov 16, 2011
    #3
  4. I see that as a last resort, rather than a routine diagnostic check!

    But there has been some progress. Despite the user saying it happened
    on shutdown, I seemed to be seeing it only during startup, so I used
    msconfig to do a selective startup, and at the time of writing have
    narrowed the possible culprits down to Quicktime and Skype. Earlier I
    managed to time the delay, which was on the order of 15 minutes! It is
    sitting in that state right now, which is why I didn't just do the
    final elimination check before posting this. Anyway, seems it's
    software after all.
     
    Robin Faichney, Nov 17, 2011
    #4
  5. Thanks but I don't believe this laptop has ever been used on a network
    (I mean one with other computers or NAS, not just a router,
    obviously).
     
    Robin Faichney, Nov 17, 2011
    #5
  6. It's Skype. Stopped that from starting with Windows and the problem's
    gone. Tried starting it manually and it came up within a few seconds.
     
    Robin Faichney, Nov 17, 2011
    #6
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