hey guys, i really need some urgent help. I'm in the middle of doing work on this computer for uni (i dont have the program i use installed on another pc) and firstly, my net keeps dropping out (at first i put this down to the signal dropping out, but its happening more and more, and once, messenger told me i had an issue resolving DNS) but most important is when i try to open a folder, the system tells me explorer.exe had to close (not every time, but often) oh, and something's eating my CPU, say, i cant even have wmp open, and open a browser window without it stuttering. i had to go and get hijack this from another site, as files.techiehq.net isnt valid. Logfile of HijackThis v1.99.1 Scan saved at 20:55:27, on 23/04/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16640) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\bgsvcgen.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\PnkBstrA.exe C:\WINDOWS\system32\PnkBstrB.exe C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe C:\WINDOWS\system32\Rundll32.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\DVB-T\DVB-T USB DEVICE\IR_SERVER.exe C:\program files\steam\steam.exe C:\Program Files\DNA\btdna.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Windows Live\Messenger\usnsvc.exe C:\Program Files\Windows Media Player\wmplayer.exe C:\WINDOWS\system32\imapi.exe C:\WINDOWS\explorer.exe C:\PROGRA~1\HUAWEI~1\HUAWEI~1\3 USB Modem.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Documents and Settings\Nick\My Documents\progs\HijackThis1-99-1.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg O4 - HKLM\..\Run: [PCLEUSBTip] C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe O4 - HKLM\..\Run: [USB2Check] RUNDLL32.EXE "C:\WINDOWS\system32\PCLECoInst.dll",CheckUSBController O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN O4 - HKLM\..\Run: [IR_SERVER] C:\Program Files\DVB-T\DVB-T USB DEVICE\IR_SERVER.exe O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe" O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files\Alcohol Soft\Alcohol 120\axcmd.exe" /automount O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Exif Launcher 2.lnk = ? O4 - Global Startup: TMMonitor.lnk = C:\Program Files\ArcSoft\TotalMedia 3\TMMonitor.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{91184B07-81D8-43B3-88F7-E78222390832}: NameServer = 4.2.2.3 4.2.2.4 O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing) O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
Not your problem, but this can go away- O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) Thats all I see, but I just scanned over it. I will look deeper tonight and post if I find anything.
my mate installed GTA:SA on my pc the other week, and i saw something about the windows logo protection not being valid or something, but he installed anyway...could this be an issue too?
Are you using the integrated ethernet? If so, that may be failing on you. I once had a similar issue and I do actually recall it using up the CPU for some reason.
Bittorrent's DNA has given me connection problems in the past. Their website says it doesn't do that, but in my experience that isn't true. However what I usually experienced wasn't quite as severe as what you're seeing. DNA entangled itself around the Internet connection in a way that if I closed myDNSresponder.exe or whatever it was via task manager, I couldn't get online at all until I rebooted. So whatever they say about DNA not causing problems, I don't buy it anymore. The explorer.exe crash issue makes me think you have corrupted system files.
i dont use my ethernet socket, I use a USB mobile broadband modem. Thinking about it, this error with connectivity seemed to happen right after I upgraded to the new version of BitTorrent. But this doesnt explain why my system lags major style when i see some high quality flash banners (eg hotmail)
Most people fix corrupted files with a reformat and a fresh install of the OS. I suppose you could try a repair reinstall but that usually causes more issues.
new symptom, well, not really a symptom, but a 'im dying' signal after booting up, my system freezes after about a minute of activity. no HDD light on. I was just able to get to the event viewer, to find I had a disc error. Is this my hard drive dying/dead, or is it my mobo? this is really bad guys, as i have all my video work for my finals in like 3 weeks on there
If you think it could be a disk error - back those files up ASAP. I've lost data this very same way before. Once you've done that, run a full CHKDSK on your drives and see if it brings up any errors. If your drive is OK, a full re-install like Spike suggested should fix any non-hardware issues.
