Skype help please - sound dropout.

Discussion in 'Computing' started by GeoOscar, Jan 29, 2006.

  1. GeoOscar

    GeoOscar Guest

    During my skype sessions the sound from the other party is dropping out at
    increasingly regular intervals - most recently after only 5 - 10 seconds of
    conversation. Problem has been getting progressively worse over the last
    few weeks. Initially thought it was other party's microphone, but have
    clearly established that the problem is at my end as it is happening with
    all my skype contacts. I am sure it is not the headset or audio card as
    such, as other media (CD, DVD, onboard TV card) all seem to work
    faultlessly, and I have checked the physical connections at plug. I use
    both headset and speakers simultaneously, and dropout occurs in both devices
    I have reinstalled a newer version of Skype (v.2.0), and reinstalled my
    soundcard drivers, to no avail. The video signal keeps coming when the
    sound has dropped out - so not a bandwidth constraint. Sometimes the audio
    does return.........if I have the patience to wait for 20 - 30 seconds or
    more, but will drop out again soon after.
    When the dropout occurs I terminate the call and redial, and invariably the
    sound returns, but only lasts for a short while - now a few seconds - or if
    lucky, maybe a minute or two. Have been running Skype for about six months
    with no problems until about a month ago. Am using broadband, pentium 4,
    2.4ghz, Realtek ac'97 onboard sound, 512mb memory, etc., so do not
    understand. Any suggestions would be greatly appreciated. Have also posted
    to Skype technical help, but no response yet.

    Many thanks,
    GeoOscar, Jan 29, 2006
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  2. GeoOscar

    pits Guest

    Try reinstalling an earlier version some folks are complaining latest
    version a bit unstable . Or post question on skype community forum
    they appear a helpful bunch .
    pits, Jan 29, 2006
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