HP Officejet Pro 8000 carriage jam - probably OT

Discussion in 'PC Technical Talk' started by Graham J, Mar 14, 2014.

  1. Graham J

    Graham J Guest

    HP Officejet Pro 8000 carriage jam

    Printer stopped in the middle of a page - have removed the part-printed
    sheet.

    Followed guide at:

    http://www8.hp.com/h20621/video-gal...iage-jam---hp-officejet-pro-8000-a809a/video/

    Have confirmed no pieces of paper anywhere.

    At about 11 minutes into video, try to move carriage. Won't move more
    than about an eighth of an inch, despite significant pressure (several
    pounds), stays at left hand side. Cannot see anything obstructing it.

    Any ideas for finding and removing the obstruction?

    TIA
     
    Graham J, Mar 14, 2014
    #1
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