Help! Losing internet when downloading big files from usenet

Discussion in 'PC Hardware' started by pub, Mar 15, 2012.

  1. pub

    pub Guest

    When I start to download large files, such as video, from the internet on my home computer, the internet breaks down and none of my three home computers can browse the internet.

    The only thing I can to get the internet back is to restart both the Tims Warner cable box and the router. I've called Times Warner and they say everything is OK on their side. However I insisted on replacing their cable box and that didn't help. I also tried a different router, it didn't help. I've tried different usernet service providers, the same thing happens.

    This problem started about one month ago. It was all fine before this. and I have been with Times Warner for years.. My take is Times Warner is doing something to disrupt my internet connection because they probably think I've been downloading too much stuff. What troubleshooting can I do to find out the real problem?

    Is there a network monitoring app that I use to see what brings my internet down when I'm downloading lots of files? Thanks.
    pub, Mar 15, 2012
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  2. pub

    Paul Guest

    When the failure occurs, have you tried power cycling the router ?
    It could be the router that has stopped routing packets. If cycling the
    router fixes it, then it could be a router issue.


    Only certain routers are good for Bittorrent. In the past, the
    problem seems to have been too many "stale" connections in a
    router table, leaving no room for new connections. Some of the
    sites that discuss Bittorrent, may be able to give a better
    idea of routers with a larger table. (The stale entries in the
    table are supposed to "age out", so that the table space
    is recovered. The design isn't that brain dead - there is
    some logic to it. It's just the sheer number of short
    term connections that Bittorrent uses, is too much for
    the aging interval used.)

    I'm not aware of any other protocols, that "tip over" home
    router boxes as a function of level of usage. You can FTP
    "until the cows come home", and the router won't care. And that's
    because most FTP clients use relatively low numbers of connections.

    If it is a Time Warner problem, maybe you'll need to find a forum
    with other Time Warner users in it, to see if there is a
    recent policy change. Maybe other people are seeing this too.

    ISPs have plenty of other options, besides stopping a service dead,
    such as throttling it, or charging exorbitant fees for overages.
    They don't really need to stop the service dead, to get their
    message across.

    Do the Time Warner staff have access to the monthly "byte count log"
    for your service ? Perhaps they can tell you how close to your
    transfer cap you are.

    You'd be surprised what details of the operation of the ISP, that
    the tech support aren't familiar with. For example, when my ISP
    put our mail server in a "black hole", the tech support refused
    to believe me when I described how I narrowed down the technical
    issue to that fact. I was able to restore service from my end,
    by changing a MTU setting. But the guy on the other end of the
    phone, swore up and down, that no recent changes had been made
    to email. So they just don't know. As another example, ISPs
    have automated mail relay detection on their equipment, and
    can detect the usage of mail relays, but if you ask the
    tech support, they'll again swear there is no such function.
    But people who regularly handle a lot of email with that
    ISP, have observed the automated feature closing ports when
    ports other than a regular email port are used in that way.
    So there are a few problems, that people have been able to
    characterize from the "outside" of the ISP. But if they
    were just cutting you off, I mean, you'd have a hard time
    distinguishing between Time Warner "policy", versus some
    dead equipment on their end. It's up to them, to confess.

    Paul, Mar 15, 2012
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  3. pub

    Flasherly Guest

    Bandwidth shaping is probably illegal though an unstipulated
    contingency as possibly practiced. The future appears to be a more
    direct contractual limitation within stated monthly bandwidth
    distribution plans. I'd suspect the problem more than less
    monopolized over a larger business of sourcing out dissatisfied
    customer complaints to their friendly resource distribution center
    located somewhere in Pakistan. Pretty much a decision branch off
    similar if not the selfsame entertainment broadcast carriers, and the
    recent economic downtrend as exacerbated people noticeably have left
    the 10-percent content of bundled swill for extrapolations correlated
    from HD Tee-Vee home aerial sales. Nothing particular however in
    pertaining to an overload condition actually present if surpassing
    practical design implementations averaged over equipment provisions
    given a subscriber. First trying using one computer, as if per
    household, and a piece of software called NetLimiter to impose
    bandwidth restrictions to steady-site trafficking;- observe an
    interaction on the "cable box" for proper functionality for routing
    out further address connections, both quantitatively and then at
    bandwidths defined from NetLimiter, all within an acceptable though
    lower potential provided for incident browsing activities;- and last
    follow the same procedure in relatively assigning increasing loads as
    the router and each additional computer is subsequently focused on
    Time Warner's cable box.

    I don't have anywhere near as elaborate setup, personally, although I
    did with considerable success research modems and bought my own
    equipment after the crap both larger and smaller service carriers
    adamantly encouraged me to use.
    Flasherly, Mar 15, 2012
  4. pub

    Sjouke Burry Guest

    Read your TW contract.
    Verify that they deliver on your contract terms.
    Dont be surprised if they changed the rules behind your back.
    Sjouke Burry, Mar 16, 2012
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