HDD Drive manufacturers in terms of reliability

Discussion in 'DIY Computers' started by Asfand Yar Qazi, Mar 13, 2006.

  1. Hi,

    Mini survey here:

    Could everybody list the hard drive manufacturers they would recommend, as
    well as the ones they would not recommend, both in terms of reliability of
    their drives in your experience?

    Western Digital drives seem very good value for money (specifically the
    Western Digital WD2500KS Caviar SE 250GB 7200RPM SATA2/300 16MB Cache from
    ebuyer) - could that be a problem with them?

    Thanks
     
    Asfand Yar Qazi, Mar 13, 2006
    #1
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  2. Asfand Yar Qazi

    nut Guest

    Seagates & Maxtors for me.
     
    nut, Mar 13, 2006
    #2
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  3. I have a couple of 250GB Maxtor Diamondmax 10's which I am very pleased
    with. This review is a year old, but it is still the A-list HDD with PCPro.
    I thought I'd give the link as they compare it to the Caviar SE.
    http://www.pcpro.co.uk/labs/70455/maxtor-diamondmax-10.html

    ss.
     
    Synapse Syndrome, Mar 13, 2006
    #3
  4. Asfand Yar Qazi

    Fishman > Guest

    Comments:

    PC Pro
    Some while back PC Pro were raving about how wonderful the IBM deskstar
    series of HD drives were.
    At the same time I was fixing loads of PC's with failed IBM deskstar drives.
    Anyone in the know knew deskstars were crap.
    Because of this I lost all trust in their reviews and cancelled my
    subscription with PC Pro.

    My opinion is that their reviews are totally biased towards those who spend
    money advertising with them or whoever gives back handers.
    Of course I cannot substantiate this but it may explain why crap products
    get glowing reviews.

    If they are now saying Maxtors are wonderful I'm even more convinced they
    talk utter & complete crap.

    Maxtor drives
    Of all the PC's I see lately with defective HDD's Maxtor drives are the most
    predominant.
    Occasionally I see other makes but most defective drives I encounter today
    are Maxtor.

    Recommendations for a decent drive.
    Seagate or Seagate or Seagate

    PS Did I mention Seagate?
     
    Fishman >, Mar 13, 2006
    #4
  5. The Hard Drive referred to here http://tinyurl.com/nt35s it was a Seagate
    Barracuda. Your pays your money...

    --
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    Nick Le Lievre, Mar 13, 2006
    #5
  6. Asfand Yar Qazi

    Fishman > Guest

    All makes of HDD's fail.
    It's which makes fail most or less often that matters!

    The picture changes with time too.
    Today ABC might be best - tomorrow XYZ.
     
    Fishman >, Mar 13, 2006
    #6

  7. There were reliability problems with the Diamondmax 8 and 9. The cost of
    replacing the faulty drives has led to Maxtor being bought by Seagate, so
    expect to see some rebranded Maxtors in the near future. What do you think
    is a better UK mag than PCPro then? PC Format or something?

    ss.
     
    Synapse Syndrome, Mar 13, 2006
    #7
  8. exactly..

    ss.
     
    Synapse Syndrome, Mar 13, 2006
    #8
  9. You still read PC Magazines ??? I used to read mags like PC Pro for hardware
    reviews mainly but when I started building my own machines realised price
    was more of a concern then having the fastest thing according to Winbench -
    I bought a few things on the strength of magazine reviews yonks back ie a
    Diamond Stealth 2MB VRAM PCI S3 964 Graphics Card were they were top spot in
    1995 for blazing fast graphics! and it did make a difference over my 1MB ISA
    Tseung 4000 card that came in my PC bought in 1993 namely Virtual Pool frame
    rates which I was pleased about but it cost £ 250.00 insane!

    Also I bought a Quantum Fireball 3.2gb EIDE for £ 300.00 from Scan 1996 when
    they were regarded as one of the quickest drives of its time for the price
    in magazines. I used to be obsessed by trying to match the components of the
    fastest PC's reviewed ie the ones that scored Editors choice etc most people
    thought I was crazy - a hard drive is a hard drive ain't it ? a motherboard
    is a motherboard or a least thats how some people think...

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    Nick Le Lievre, Mar 13, 2006
    #9

  10. 1) All publicly available data is backward looking ...

    2) Bearing that in mind Maxtor Diamond Max 8s (&9s?) have recently been
    cr&p, and Seagate 7200.8s have been wonderful.

    Going back further IBM Deathstars (75 series) were ghastly. Quantum (who
    were bought by Maxtor) were good.

    Even further back, when disks were all of 20MB, Seagate were rubbish
    (having just moved production to the Philippines, iirc, where the
    definition of 'clean room' was not well understood or something).

    Today I'd probably buy a Seagate 7200.9 and hope they hadn't gone
    backwards from the 7200.8. Or a Hitachi (ex IBM) since it appears they
    may have fixed things. Or a Western Digital Raptor (plus earplugs).
     
    GSV Three Minds in a Can, Mar 13, 2006
    #10
  11. Asfand Yar Qazi

    Bigbird Guest

    ...but is your opinion at all objective. Do these reviews give any useful
    reliability data for brand new products? You have to put all reviews in
    perspective.
    "most predominant";)

    Which model? DiamondMax9 Plus I'd wager and more than likely related to
    overheating problems if the vast amount of anecdotal evidence is anything to
    go by.

    Just as IBM screwed up with certain models so has Maxtor but often in
    learning from their mistakes product reliability can turn around too.

    Only true failure rate data for particular models is really of any help.

    If you want reliability go for tried and tested models only.
     
    Bigbird, Mar 13, 2006
    #11
  12. I buy PCPro so I have something to read on the toilet, as well as The
    Guardian.
    I still have a 20GB Quantum Fireball SA3 something or other. It's as noisy
    as hell so it's in the server. So why do you have such a lame system now?

    ss.
     
    Synapse Syndrome, Mar 13, 2006
    #12
  13. Well through expierience of a building PCs realised that generally the
    difference between the piece of hardware the scores highest and the peice of
    hardware that scores some way below ain't that important although the way
    the magazines are setup it makes you think you *have* to get that piece of
    (usually more expensive/rare) hardware becuase there is a significant
    difference between the 2 products.When your spending a lot of money on
    something you don't want to make a mistake. Usually all the products on
    review are around the same generation so there ain't gonna be that much
    difference anyway.

    Becuase of these mags my local computer shops looked completely shite as
    they tend to stock whatever they can get cheapest and can make the most
    money on - so you walk in asking for X motherboard or X hard drive and they
    look at you blankly so I started shopping online for specific parts but most
    often get the dabsvalue nowadays or even cheaper eBay. My PC Mag days are
    long over.

    It can be very misleading for the first time buyer or inexperienced who
    *must have* this or that.

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    Nick Le Lievre, Mar 13, 2006
    #13
  14. Asfand Yar Qazi

    Fishman > Guest

    I was unaware that "it was the cost of replacing faulty drives that led to
    Maxtor being bought by Seagate"
    Knew it happened but not the reason.

    I don't regularly buy any of the UK PC mags so can't recommend any.
    Most of my research is online, don't believe all you read though.
     
    Fishman >, Mar 13, 2006
    #14
  15. Asfand Yar Qazi

    Rob Hemmings Guest

    Recommended:
    Hitachi (HGST) - over 2TB of storage (120 & 250GB, both PATA
    and SATA), no faults, 3 years (my own personal systems, so cooled
    properly.)
    Seagate drives (40GB and below) - 90 drives, 5 failures in 5 years
    (work systems.)

    Not recommended:
    Fujitsu (40GB and below) - 22 drives, 7 failures in 5 years
    (work systems.)
    Maxtor (40GB and delow) - 24 drives, 9 failures in 5 years
    (work systems.)

    HTH (& have fun with this thread!..),
     
    Rob Hemmings, Mar 13, 2006
    #15
  16. The message <dv3e5v$12a2$>
    You've just mentioned the most _and_ the least reliable brands! :)

    What are you trying to say?
     
    Johnny B Good, Mar 13, 2006
    #16
  17. Asfand Yar Qazi

    Fishman > Guest

    Mags are useful for letting you know whats new and what features are on any
    new product.
    By definition reliability info. cannot be given for a new product.
    It can only be predicted based on component content, likely build quality
    from that vendor etc.
    Rough estimate - 80%
    Yes, failed DiamondMax9 Plus's I see frequently.
    Very often in crowded builds like some of the feature rich (reliability
    poor) HP desktops.
    So yes, heat is probably a significant contributary factor to their failure.
    As I said above:

    "All makes of HDD's fail.
    It's which makes fail most or less often that matters!

    The picture changes with time too.
    Today ABC might be best - tomorrow XYZ."

    Tell me this though - How long must pass before you again trust a vendor
    who:
    puts out a crap product
    provides crap support - RMA replaces one crap product with another
    doesn't even admit they have a product problem
    Seems not to give a damm about its customer base

    Fairly recently 2 vendors have left the 3.5" HDD market - strangely though,
    both these vendors made good 2.5" drives.
    Now a 3rd vendor has been taken over by a bigger one.

    All 3 put out bad product.
     
    Fishman >, Mar 13, 2006
    #17
  18. Asfand Yar Qazi

    Redman Guest

    Hear Hear, well said that man. It's not just the hardware reviews, look at
    the crap they recommend for software, Norton, McAfee, Aol etc bloatware
    crap, I wouldn't touch their recommendations with a barge pole, hence the
    reason I ended my subscription years ago. There are far better software
    products out there. As for the hdd question, I'd recommend WD or Seagate,
    avoid Maxtor like the plague as I've had 3 drives fail in the last year, as
    has my brother.

    Redman
     
    Redman, Mar 13, 2006
    #18
  19. Asfand Yar Qazi

    Bigbird Guest

    Are you talking about Maxtor or it this hypothetical?

    I had three failures (each 6 months to a year) after buying 2 Maxtor DM9+
    Fortunately current replacements have been going strong for quite a while
    since, though I wouldn't risk them for anything but temporary replacable
    data given the history. Being aware of the heat issue gives me more
    confidence in them.

    The good customer sevice and advance (larger than original) replacements are
    the one thing that didn't have me feeling Maxtor were taking the piss.

    I would feel comfortable using them again perhaps 18 months after product
    launch if the consensus were good.

    Needless to say my next HDD was a Seagate, the 5 year guarantee swung it.
    However when I bought it I decided any new drive would only be used for non
    critical dat for its first 12 months.

    My boot drives on both main machines as it happens are IBM Deskstars. ;)
    Who would you turn to next if Seagate put out a duff model.

    One bad product can wreck a company but does that make us better or worse
    off?
     
    Bigbird, Mar 13, 2006
    #19
  20. Samsungs are very, very good. They've been pumping out incredibly reliable
    drives for years now, without any sign of the occasional bad patches that
    all the other manufacturers seem to hit from time to time. It's not an
    accident that Sumsung kept their warranty at 3 years during the period other
    manufacturers cut theirs to one year.

    The only down side to Samsung drives is their spotty availability and lack
    of models in the 250GB+ range. When I can't get Samsungs or need a really
    big drive, Seagate tends to gets the nod.
    I recently bought a couple of 160GB WD Caviars (the 8MB PATA model) after a
    long period of not touching WDs because they were still using noisy
    ball-brearing motors when everyone else had shifted to FDB motors. Frankly,
    I think they're crap. Compared to the Samsung 160GB drives I usually buy
    they feel cheap and poorly built (particularly the plastic housing of the
    IDE connector, which is alarmingly fragile), they're noisy both at idle and
    seeking, and performance is nothing special. And on putting the serial
    numbers into WD's web site I found they only have a 2 year warranty.

    Perhaps these drives are just Friday afternoon specials that aren't
    representative of WD's usual standards, but I've gone back to buying
    Samsungs and don't intend to give WD another chance for a very long time.


    DrB
     
    Dr Bombcrater, Mar 13, 2006
    #20
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