Continous virus/malware-like problems, even after several re-formattings.

Discussion in 'System Security & Infection Support' started by totalidiot, Nov 5, 2004.

  1. totalidiot

    totalidiot

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    Okay, the problem started around two years ago, when I first (foolishly) d/led Kazaa. Then I got tired of the spy/malware and switched to Kazaa Lite. As you can probably assume, some really bad virus/malware/some POS got d/ed along with my music files. Since then, in the past month alone, I have had to format my hardrive twice, making it 3 times in the past year. And it has always been the same problem(s):

    A) The Internet connection works fine for a while ("while," in this sentence, means "week or two to a year") then the modem can still be heard connecting, but M$N (the ISP, not M$N Me$$enger) soon reports that it cannot connect to the server, even though I can still the modemy noises, and the hissing sound that is heard when the phone is picked up. Alternatively,

    B) none of the above happens (at first) , but instead the connection seems to go dead after a while despite the fact that I can still hear the hissing on the phone, and every site I go to I get a 404 message.

    This is a major reoccuring problem and makes any kind of normality impossible. Could you please help?:?
    Thanks
    :help:help:help:help:help:help
     
    totalidiot, Nov 5, 2004
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  2. totalidiot

    James Photojournalist

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    What are the error messages you receive from MSN? The DUN connection must give you an error. I doubt it's a virus or spyware. Have you done any scans for viruses or spyware?
     
    James, Nov 5, 2004
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  3. totalidiot

    davi99 VIP Member

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    well before you reformatt the harddrive unplug your CAT5 cable from NIC card, and then formatt the harddrive.

    Or do a virus scan that checks for boot sector virus, they usually stick on and dont come off until you do a really good virus scan.

    and i think the reason you can't connect to msn is probably the modem is flaw, not working correctly..might want to contact MSN
     
    davi99, Nov 6, 2004
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  4. totalidiot

    D Schrute Assistant Sensei VIP Member

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    Are you doing a real reformat? Or an HP or another retail type reformat? If you are doign a reformat from HP and some other companies, it isn't an actual reformat its just like a restore. If you are doing a clean reformat, you don't need take out any cables out because you need to install the NIC drivers anyways.
     
    D Schrute, Nov 6, 2004
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  5. totalidiot

    totalidiot

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    It is a real format, the error message is just one of those "We can't sign you in because we cannot find a connection to the server" and its not just with MSN, because I tried EarthLink and got the same thing.
     
    totalidiot, Nov 7, 2004
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  6. totalidiot

    Fenis-Wolf VIP Member

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    Umm..are you sure your modem/ethernet card drivers are installed correctly?
    Spyware/viruses CAN NOT survive a format. It just doesn't work that way.
     
    Fenis-Wolf, Nov 7, 2004
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