can't open any site and do a secure transaction

Discussion in 'Networking and Internet' started by Kinz, Dec 28, 2010.

  1. Kinz

    Kinz

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    For some reason, when I am on a site to purchase something, I can't get any further than the screen right before checkout. I was trying to purchase something from Newegg and when I click to start the purchase, the window "Internet Explorer cannot display webpage" comes up. This happens with any site I try to purchase from, and I've tested a few just to see what happens. Any thoughts or ideas? Thanks

    Edit: ok, maybe this might help find a cure...I hope. I was in Quickbooks and was trying to send a couple of invoices and got the same "LOCK" symbol (the one that means it's a secure transaction), and I can't send the invoices. So apparently there is some security problem. I changed Internet Options to default level thinking that might help, but it didn't. I can use Firefox and that works fine, but not being able to send an invoice is not good! Any thoughts? Thanks
     
    Kinz, Dec 28, 2010
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  2. Kinz

    Nickweb Resident Filmaker Moderator

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    Sounds to me like an issue with connecting to secure pages. I also assume youre using IE8

    You can try resetting your security zones to default:
    Tools >Internet Options>Security tab>reset all zones to default

    Also look in:
    Tools> Internet Options>Advanced, Scroll down to Security heading and make sure Use SSL 3.0 and Use TLS 1.0 are checked.
     
    Nickweb, Dec 28, 2010
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  3. Kinz

    Kinz

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    I assume it wouldn't matter if SSL1 and 2 are also checked? TLS1 is. I have tried just about everything. This is becoming quite a nuisance!
     
    Kinz, Dec 29, 2010
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