Got an email from PayPal a few days ago and my account was debited\n4.95 by BitDefender via Digital River. I use BitDefender but have\nnever bought it online. How could they possible debit my account\nwithout my knowledge or consent, and certainly without my PayPal\npassword? I guess it doesn't pay to deal with a Romanian mob whose\nonly claim to fame is providing the roaming gangs of card scammers.\n\nAll I have got from BitDefender so far is the usual form emails. It\ndoesn't seem to matter what I say, nobody actually reads it. The\nlatest email says, in part "we are sorry to hear that you have\ntechnical issues. Our support team is here to help". Yeah, the only\nhelp is helping themselves to my money. It makes me wonder just how\nsecure PayPal is. I have opened a "fraudulent transaction" with\nPayPal, but they are very nearly as bad as BitDefender. It's getting\nincreasingly more difficult to actually talk to someone on the phone,\nand even then you are likely to end up in Manilla or Delhi.\n\nSome comedian said that he was so sick and tired of "press button 1 or\nthis, and button 2 for that" and when you go through about 10 menus,\nyou're cut off and have to start over. He said just for once he would\nlike to hear the recording say "Press button 0 to deliver a lethal\nelectric shock to our customer service manager".\n\nI'd sure like to deliver a shock to those at BitDefender and PayPal.