What does "Refurbished" mean?

Discussion in 'PC Hardware' started by Talal Itani, Aug 20, 2007.

  1. Talal Itani

    Talal Itani Guest

    Hello,

    Some stores, including Fry's, sell Refurbished items. In general, what does
    refurbished mean? Does it mean that the item was repaired? Does it mean a
    customer returned it to the store? Thanks.

    T.I.
     
    Talal Itani, Aug 20, 2007
    #1
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  2. Talal Itani

    Radiosrfun Guest

    "Yes Baby" <> wrote in message
    news:...
    >
    > "Talal Itani" <> wrote in message
    > news:D6jyi.5967$A57.1421@trnddc04...
    >> Hello,
    >>
    >> Some stores, including Fry's, sell Refurbished items. In general, what
    >> does refurbished mean? Does it mean that the item was repaired? Does it
    >> mean a customer returned it to the store? Thanks.
    >>
    >> T.I.
    >>

    >
    > Refurbished.........returned to as new condition. Sometimes with the full
    > 12 months warranty sometimes less. Could be customer return via store or
    > direct either way it will get the same overhaul.
    >
    >
    >


    In some cases - it "might" still be a good idea - in many - I doubt it - due
    to cost of labor and parts - as oppsed to buying "new". Years ago - it made
    "more" sense.

    Just my 2 cents!
     
    Radiosrfun, Aug 20, 2007
    #2
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  3. Talal Itani

    Bob Day Guest

    "Talal Itani" <> wrote in message news:D6jyi.5967$A57.1421@trnddc04...
    > Hello,
    >
    > Some stores, including Fry's, sell Refurbished items. In general, what does
    > refurbished mean? Does it mean that the item was repaired? Does it mean a
    > customer returned it to the store? Thanks.


    It means whatever the seller says it means, and it doesn't
    have to mean much of anything. Ask the seller to put his
    definition of 'refurbished' in writing.

    -- Bob Day
    http://bobday.vze.com
     
    Bob Day, Aug 20, 2007
    #3
  4. Talal Itani

    Cal Vanize Guest

    Talal Itani wrote:
    > Hello,
    >
    > Some stores, including Fry's, sell Refurbished items. In general, what does
    > refurbished mean? Does it mean that the item was repaired? Does it mean a
    > customer returned it to the store? Thanks.
    >
    > T.I.
    >
    >



    Refurbished means that its guaranteed until electrical current is applied.
     
    Cal Vanize, Aug 22, 2007
    #4
  5. Talal Itani

    Rich Grise Guest

    On Mon, 20 Aug 2007 13:15:38 -0700, John Larkin wrote:
    > On Mon, 20 Aug 2007 16:15:31 GMT, "Talal Itani" <>
    >>
    >>Some stores, including Fry's, sell Refurbished items. In general, what does
    >>refurbished mean? Does it mean that the item was repaired? Does it mean a
    >>customer returned it to the store? Thanks.

    >
    > At Fry's, it means that one or more people bought it and returned it,
    > and they resealed the box, hoping that eventually somebody will buy it
    > and fly off to Singapore, where it will be impossible for them to
    > return it yet again.


    Actually, I had a very pleasant experience at Fry's, when one of the
    motherboards I'd bought there didn't work. I went in and asked, "What
    do I do"? and they sent some tech over, who let me tag along to her bench
    (which was right out there where everybody can see, along with about 4
    others) and she showed me what was wrong and how to fix it.

    Turned out I had to buy a new power supply. I'm using that MB and PS
    right now, as a matter of fact. ;-)

    FWIW, it's this one:
    http://shop3.outpost.com/isp/cityofindustry.html

    Cheers!
    Rich
     
    Rich Grise, Aug 22, 2007
    #5
  6. Talal Itani

    Linux Geek Guest

    On Mon, 20 Aug 2007 16:15:31 +0000, Talal Itani wrote:

    > Hello,
    >
    > Some stores, including Fry's, sell Refurbished items. In general, what does
    > refurbished mean? Does it mean that the item was repaired? Does it mean a
    > customer returned it to the store? Thanks.
    >
    > T.I.


    It means 'Junk that didn't work properly the first time around' and hasn't
    improved with age.





    --

    __________________________________________________________________
    Linux Geek

    Saying that XP is the most stable MS OS is like saying that
    asparagus is the most articulate vegetable. (Dave Barry)
     
    Linux Geek, Aug 22, 2007
    #6
  7. Talal Itani

    Rich Grise Guest

    On Mon, 20 Aug 2007 16:15:31 +0000, Talal Itani wrote:
    >
    > Some stores, including Fry's, sell Refurbished items. In general, what does
    > refurbished mean? Does it mean that the item was repaired? Does it mean a
    > customer returned it to the store? Thanks.


    To me, it means, "Inspected and repaired as necessary, such that it meets
    the same performance specs as a new item." I think the warranty part is
    optional.

    Hope This Helps!
    Rich
     
    Rich Grise, Aug 22, 2007
    #7
  8. Talal Itani

    Frank McCoy Guest

    In alt.comp.hardware.pc-homebuilt Rich Grise <> wrote:

    >On Mon, 20 Aug 2007 16:15:31 +0000, Talal Itani wrote:
    >>
    >> Some stores, including Fry's, sell Refurbished items. In general, what does
    >> refurbished mean? Does it mean that the item was repaired? Does it mean a
    >> customer returned it to the store? Thanks.

    >
    >To me, it means, "Inspected and repaired as necessary, such that it meets
    >the same performance specs as a new item." I think the warranty part is
    >optional.
    >

    Almost always the guaranty on a refurbished part is the same as on the
    original.

    MY problem with most refurbished stuff is:
    They ARE inspected, repaired-as-necessary, tested the same as a new
    drive, and reboxed.

    What's wrong with that?
    Well: The "tested the same as new" part, believe it or not.
    The problem is: That same part or device *passed* that same test before
    leaving the factory the first time!
    It's actually only when the device is actually found *faulty* and then
    *repaired* that I find it passing the original factory tests to be
    sufficient.

    Thus I'm usually not shy about buying a *mechanical* refurbished part
    (like say a mixer or washing-machine, unless "all electronic") but a
    computer or disk-drive would make me a bit nervous. It's all too easy
    for such a thing to *pass* all the "normal" factory tests; yet still
    *fail* on the very thing that got it returned.

    If the company involved actually *read* the complaint and ran *specific*
    tests *for* that complaint, then I wouldn't feel so bad. However, these
    days, more and more, the "refurbishing" department has just become
    another stop in the regular assembly-line. They put the returned device
    in the queue (with perhaps a label specifying return) and if it passes
    normal testing, then out it goes ... in a gray box, instead of the
    colorful new one, of course. "We didn't find anything wrong. It passed
    all our tests."

    That can be a bit nasty after the same device or a whole series of them
    goes through the same loop for the fourth or fifth time; never EVER
    getting caught by the standard factory testing.

    Supposedly, in ISO standards, there's going to be a procedure that
    catches such things ... maybe on the third go-around, when the same
    serial-number catches a flag.

    --
    _____
    / ' / â„¢
    ,-/-, __ __. ____ /_
    (_/ / (_(_/|_/ / <_/ <_
     
    Frank McCoy, Aug 22, 2007
    #8
  9. Talal Itani

    Rich Grise Guest

    On Wed, 22 Aug 2007 17:53:26 -0500, Frank McCoy wrote:
    > In alt.comp.hardware.pc-homebuilt Rich Grise <> wrote:
    >>On Mon, 20 Aug 2007 16:15:31 +0000, Talal Itani wrote:
    >>>
    >>> Some stores, including Fry's, sell Refurbished items. In general, what does
    >>> refurbished mean? Does it mean that the item was repaired? Does it mean a
    >>> customer returned it to the store? Thanks.

    >>
    >>To me, it means, "Inspected and repaired as necessary, such that it meets
    >>the same performance specs as a new item." I think the warranty part is
    >>optional.
    >>

    > Almost always the guaranty on a refurbished part is the same as on the
    > original.
    >
    > MY problem with most refurbished stuff is:
    > They ARE inspected, repaired-as-necessary, tested the same as a new
    > drive, and reboxed.
    >
    > What's wrong with that?
    > Well: The "tested the same as new" part, believe it or not.
    > The problem is: That same part or device *passed* that same test before
    > leaving the factory the first time!
    > It's actually only when the device is actually found *faulty* and then
    > *repaired* that I find it passing the original factory tests to be
    > sufficient.


    Not every factory 100% tests everything. If it's new in the box and the
    customer just didn't want it, then it's just "been bought and brought
    back, but still working". If it's broken, they'll repair or replace it,
    and if they replace it, it might be worth their time to fix the return,
    and call it "refurb."

    But this is getting pretty deep what was the issue in the first place?

    Thanks,
    Rich
     
    Rich Grise, Aug 23, 2007
    #9
  10. Talal Itani

    Radiosrfun Guest

    "Rich Grise" <> wrote in message
    news:p...
    > On Wed, 22 Aug 2007 17:53:26 -0500, Frank McCoy wrote:
    >
    > But this is getting pretty deep what was the issue in the first place?
    >
    > Thanks,
    > Rich
    >


    If I'm not mistaken, someone wanted to know what Refurbished meant - hence
    the subject line.

    My parents bought an item which was labeled "refurbished". Looking at it -
    it "appeared" brand new, worked as well as it should have - and lasted
    probably as long as it should have - given normal wear and tear. So - as to
    the "condition" of a Refurb unit, it is anyone's guess as to exactly what it
    means or if reconditioned, how much went into doing so. The best phrase to
    encapsulate this whole subject - is - "CAVEAT EMPTOR".

    L.
     
    Radiosrfun, Aug 23, 2007
    #10
  11. Talal Itani

    Jon Danniken Guest

    <> wrote
    >
    > At Fry's, "refurbished" means that you'll be spending some time in
    > that long return line at the front of the store.
    > I once purchased a Soyo motherboard/CPU combo at Fry's, upon building
    > the computer, it wouldn't fire up at all. After PAYING the repair
    > department at the same Fry's to tell me the motherboard was defective,
    > I returned it, and was told they were out of the Soyo motherboard, but
    > had another one for the same price from another manufacturer (not that
    > I wanted another Soyo anyway.) When I got in line at the checkout
    > stand, I saw the person in front of me had the SAME motherboard that
    > I'd just returned, and was out of stock. I'm guessing they sold him
    > the defective motherboard I had just returned.
    > I still like the F store, but be careful what you get there.


    Same thing happened to me at the local Fry's - and with a Soyo mainboard as
    well.

    Jon
     
    Jon Danniken, Aug 26, 2007
    #11
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