Samsung HD Failure

Discussion in 'DIY Computers' started by Jeff Gaines, Feb 19, 2012.

  1. Jeff Gaines

    Jeff Gaines Guest

    I've just had a 1TB Samsung HD103SL fail in my Buffalo Terastation, put
    another drive in and the array is re-building.

    I'll test the drive with Seatools later and see what it says.

    Anybody know where the Samsung warranty checker is nowadays, they seem to
    have been taken over.

    --
    Jeff Gaines Wiltshire UK
    You can't tell which way the train went by looking at the tracks
     
    Jeff Gaines, Feb 19, 2012
    #1
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  2. Jeff Gaines

    Bob H Guest

    On 19/02/2012 12:53, Jeff Gaines wrote:
    >
    > I've just had a 1TB Samsung HD103SL fail in my Buffalo Terastation, put
    > another drive in and the array is re-building.
    >
    > I'll test the drive with Seatools later and see what it says.
    >
    > Anybody know where the Samsung warranty checker is nowadays, they seem
    > to have been taken over.
    >


    I had a WD 1Tb Green HD go on me after just 3 weeks not long ago, and I
    had it replaced direct from WD
     
    Bob H, Feb 19, 2012
    #2
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  3. On 19/02/2012 12:53, Jeff Gaines wrote:
    >
    > I've just had a 1TB Samsung HD103SL fail in my Buffalo Terastation, put
    > another drive in and the array is re-building.
    >
    > I'll test the drive with Seatools later and see what it says.
    >
    > Anybody know where the Samsung warranty checker is nowadays, they seem
    > to have been taken over.
    >


    I've got something called ESTOOL which I think might be what you want.
    IIRC it checks the disk drive and I did use it to pursuade Ebuyer that
    the Samsung 1.5TB drive they sent me had failed perhaps a few days after
    I purchased it.

    If you send me an email I will try and send it to you.

    --
    Michael Chare
     
    Michael Chare, Feb 19, 2012
    #3
  4. Jeff Gaines

    Chronos Guest

    Jeff Gaines wrote:

    > Anybody know where the Samsung warranty checker is nowadays, they
    > seem to have been taken over.


    It's on Seagate's site, Jeff. Just slam the details into the Seagate
    warranty validation page and it should accept them.
    --
    Chronos
     
    Chronos, Feb 19, 2012
    #4
  5. En el artículo <>, Jeff Gaines
    <> escribió:

    >Anybody know where the Samsung warranty checker is nowadays, they seem to
    >have been taken over.


    Seagate borged Samsung, and WD borged Hitachi.

    Cartel anyone?

    --
    (\_/)
    (='.'=)
    (")_(")
     
    Mike Tomlinson, Feb 19, 2012
    #5
  6. Jeff Gaines

    fred Guest

    In article <>, Bob H
    <> writes
    >On 19/02/2012 12:53, Jeff Gaines wrote:
    >>
    >> I've just had a 1TB Samsung HD103SL fail in my Buffalo Terastation, put
    >> another drive in and the array is re-building.
    >>
    >> I'll test the drive with Seatools later and see what it says.
    >>
    >> Anybody know where the Samsung warranty checker is nowadays, they seem
    >> to have been taken over.
    >>

    >
    >I had a WD 1Tb Green HD go on me after just 3 weeks not long ago, and I
    >had it replaced direct from WD


    I've got one to go back too but haven't got round to it yet. What was
    the turnaround time and did you have to pay the return postage?

    I've still to check out the details for RMA.
    --
    fred
    it's a ba-na-na . . . .
     
    fred, Feb 19, 2012
    #6
  7. Jeff Gaines

    Bob H Guest

    On 19/02/2012 14:34, fred wrote:
    > In article <>, Bob H
    > <> writes
    >> On 19/02/2012 12:53, Jeff Gaines wrote:
    >>>
    >>> I've just had a 1TB Samsung HD103SL fail in my Buffalo Terastation, put
    >>> another drive in and the array is re-building.
    >>>
    >>> I'll test the drive with Seatools later and see what it says.
    >>>
    >>> Anybody know where the Samsung warranty checker is nowadays, they seem
    >>> to have been taken over.
    >>>

    >>
    >> I had a WD 1Tb Green HD go on me after just 3 weeks not long ago, and I
    >> had it replaced direct from WD

    >
    > I've got one to go back too but haven't got round to it yet. What was
    > the turnaround time and did you have to pay the return postage?
    >
    > I've still to check out the details for RMA.


    What I did was to take it back to the place I bought it from , CCL at
    Bradford, and they sent it back along with the RMA which I got from WD.
    WD then sent a replacement 1TB Green HD back direct to me.

    No cost involved at all, unless you count the cost of a gallon of deisel
    to drive to CCL and back.
     
    Bob H, Feb 19, 2012
    #7
  8. Jeff Gaines

    Jeff Gaines Guest

    On 19/02/2012 in message <> Jeff
    Gaines wrote:

    [snipped]

    Thanks for the replies :)

    I installed Seatools, needed Net FW 4, installed that, Seatools still
    didn't work, found another Net FW 4 - extended, Seatools installed then
    crashed every time it ran. Lots of reports of this but no action apparently.

    Down-loaded the DOS Seatools iso, burn it to a CD, booted from it but
    monitor didn't like whatever resolution it was using. Turned off, found
    another monitor, turned on, ran tests and the HD is, apparently, fine.

    What a load of bollox, I think I've had it with computers!

    --
    Jeff Gaines Wiltshire UK
    It may be that your sole purpose in life is to serve as a warning to others.
     
    Jeff Gaines, Feb 19, 2012
    #8
  9. Jeff Gaines

    fred Guest

    In article <>, Bob H
    <> writes
    >On 19/02/2012 14:34, fred wrote:
    >> In article <>, Bob H
    >> <> writes
    >>>
    >>> I had a WD 1Tb Green HD go on me after just 3 weeks not long ago, and I
    >>> had it replaced direct from WD

    >>
    >> I've got one to go back too but haven't got round to it yet. What was
    >> the turnaround time and did you have to pay the return postage?
    >>
    >> I've still to check out the details for RMA.

    >
    >What I did was to take it back to the place I bought it from , CCL at
    >Bradford, and they sent it back along with the RMA which I got from WD.
    >WD then sent a replacement 1TB Green HD back direct to me.
    >
    >No cost involved at all, unless you count the cost of a gallon of deisel
    >to drive to CCL and back.


    Ah, mine's significantly older than a year so I'll prob have to go
    direct to WD. Thanks for the info.
    --
    fred
    it's a ba-na-na . . . .
     
    fred, Feb 19, 2012
    #9
  10. Jeff Gaines

    Chris Whelan Guest

    On Sun, 19 Feb 2012 16:39:53 +0000, Jeff Gaines wrote:

    > On 19/02/2012 in message <> Jeff
    > Gaines wrote:
    >
    > [snipped]
    >
    > Thanks for the replies :)
    >
    > I installed Seatools, needed Net FW 4, installed that, Seatools still
    > didn't work, found another Net FW 4 - extended, Seatools installed then
    > crashed every time it ran. Lots of reports of this but no action
    > apparently.
    >
    > Down-loaded the DOS Seatools iso, burn it to a CD, booted from it but
    > monitor didn't like whatever resolution it was using. Turned off, found
    > another monitor, turned on, ran tests and the HD is, apparently, fine.


    This is my tool of choice:

    http://hddguru.com/software/2005.10.02-MHDD/

    (I realise the drive will need to fail maker's tests to qualify for
    replacement, but at least you will know.)

    Perhaps the fault is temperature-dependent, and will only show up in the
    original enclosure? Anything in SMART?

    > What a load of bollox, I think I've had it with computers!


    Heh! We all get those days; mostly, we bounce back.

    Chris

    --
    Remove prejudice to reply.
     
    Chris Whelan, Feb 19, 2012
    #10
  11. Jeff Gaines

    Chronos Guest

    Jeff Gaines wrote:

    > I installed Seatools, needed Net FW 4,


    You're not alone, Jeff. I detest software that forces you to bugger
    about like that before it'll work. Yak shaving I believe is the
    term...
    --
    Chronos
     
    Chronos, Feb 19, 2012
    #11
  12. En el artículo <%Q90r.14913$2>, Chris Whelan
    <> escribió:

    >(I realise the drive will need to fail maker's tests to qualify for
    >replacement, but at least you will know.)


    Nah, just tell 'em it's completely dead so you can't run the diags on
    it, or, for enterprise drives, Seagate offer a check box to tick that
    says something like "I can't run SeaTools on this drive as it is
    installed in a RAID chassis".

    I'm suite sure they don't check all returns, just a sample. The rest go
    swim with the fishies.

    >Heh! We all get those days; mostly, we bounce back.


    Humpty Dumpty didn't :)

    --
    (\_/)
    (='.'=)
    (")_(")
     
    Mike Tomlinson, Feb 19, 2012
    #12
  13. En el artícul'o <jhrd61$c2f$>, Chronos <>
    escribió:

    > Yak shaving I believe is the
    >term...


    'Herding cats' gets my vote :)

    --
    (\_/)
    (='.'=)
    (")_(")
     
    Mike Tomlinson, Feb 19, 2012
    #13
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