Installing WD My Book external drive

Discussion in 'DIY Computers' started by Terry Pinnell, Sep 10, 2011.

  1. I bought a WD My Book Essential 2 TB external drive and installed it last
    night on my XP Pro PC. But either I'm missing something or there's a very
    basic flaw in WD's installation procedure!

    Apart from an illustration of the cables there were no instructions (and
    no setup CD). That was actually what I'd hoped, as I'd read that it was a
    straightforward plug-in-and-use drive.

    But I immediately got the familiar Found New Hardware Wizard. I wasn't
    surprised that it failed to find a driver automatically so I clicked Back
    and specified the location C:\Windows\INF, which (from help here) has
    worked for other USB devices before. That was successful, and I repeated
    that procedure again when prompted by the wizard about the next new
    hardware, the USB drive itself, and that also was OK. (It failed for the
    third component, 'WES', something to do with its Smart Software facility,
    which I don't want anyway.)

    But, of course, it was only after the above that I was able to read the
    User Guide PDF on the drive. And in that I see

    "4. If a Found New Hardware screen appears, click Cancel to close it.
    The WD SmartWare software that is on the drive installs the proper driver
    for your My Book drive."

    Obviously I couldn't know that until I'd installed the drive - Catch 22!!

    So my first question: is that just WD being incredibly daft?

    More important, how should I now proceed for the best? The drivers now
    installed are built-in ones from 2001, according to Device Manager >
    WD My Book 1140 USB Device:
    C:\WINDOWS\system32\DRIVERS\disk.sys
    C:\WINDOWS\system32\drivers\PartMgr.sys

    Should I now try to update to the WD drivers? Even though I don't want
    this Smart Software stuff? (That seem to be just a backup/restore app -
    more to learn, that I can live without.)

    In particular, do you think using the WD drivers would improve speed?

    --
    Terry, East Grinstead, UK
     
    Terry Pinnell, Sep 10, 2011
    #1
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  2. Terry Pinnell

    km Guest

    On Sat, 10 Sep 2011 10:03:35 +0100, Terry Pinnell
    <> wrote:

    >I bought a WD My Book Essential 2 TB external drive and installed it last
    >night on my XP Pro PC. But either I'm missing something or there's a very
    >basic flaw in WD's installation procedure!
    >
    >Apart from an illustration of the cables there were no instructions (and
    >no setup CD). That was actually what I'd hoped, as I'd read that it was a
    >straightforward plug-in-and-use drive.
    >
    >But I immediately got the familiar Found New Hardware Wizard. I wasn't
    >surprised that it failed to find a driver automatically so I clicked Back
    >and specified the location C:\Windows\INF, which (from help here) has
    >worked for other USB devices before. That was successful, and I repeated
    >that procedure again when prompted by the wizard about the next new
    >hardware, the USB drive itself, and that also was OK. (It failed for the
    >third component, 'WES', something to do with its Smart Software facility,
    >which I don't want anyway.)
    >
    >But, of course, it was only after the above that I was able to read the
    >User Guide PDF on the drive. And in that I see
    >
    >"4. If a Found New Hardware screen appears, click Cancel to close it.
    >The WD SmartWare software that is on the drive installs the proper driver
    >for your My Book drive."
    >
    >Obviously I couldn't know that until I'd installed the drive - Catch 22!!
    >
    >So my first question: is that just WD being incredibly daft?
    >
    >More important, how should I now proceed for the best? The drivers now
    >installed are built-in ones from 2001, according to Device Manager >
    >WD My Book 1140 USB Device:
    >C:\WINDOWS\system32\DRIVERS\disk.sys
    >C:\WINDOWS\system32\drivers\PartMgr.sys
    >
    >Should I now try to update to the WD drivers? Even though I don't want
    >this Smart Software stuff? (That seem to be just a backup/restore app -
    >more to learn, that I can live without.)
    >
    >In particular, do you think using the WD drivers would improve speed?


    I have a number of WD external drives and although software is
    available i cannot recall having to actually install anything. the
    WinXP Pro I have simply recognised the drives.

    Isn't the software just "Spindown" which is an option to close down
    the drive before removing. An option that isn't really necessary as
    the built in USB closedown that comes with XP does the job.

    km
     
    km, Sep 11, 2011
    #2
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  3. km <> wrote:

    >On Sat, 10 Sep 2011 10:03:35 +0100, Terry Pinnell
    ><> wrote:
    >
    >>I bought a WD My Book Essential 2 TB external drive and installed it last
    >>night on my XP Pro PC. But either I'm missing something or there's a very
    >>basic flaw in WD's installation procedure!
    >>
    >>Apart from an illustration of the cables there were no instructions (and
    >>no setup CD). That was actually what I'd hoped, as I'd read that it was a
    >>straightforward plug-in-and-use drive.
    >>
    >>But I immediately got the familiar Found New Hardware Wizard. I wasn't
    >>surprised that it failed to find a driver automatically so I clicked Back
    >>and specified the location C:\Windows\INF, which (from help here) has
    >>worked for other USB devices before. That was successful, and I repeated
    >>that procedure again when prompted by the wizard about the next new
    >>hardware, the USB drive itself, and that also was OK. (It failed for the
    >>third component, 'WES', something to do with its Smart Software facility,
    >>which I don't want anyway.)
    >>
    >>But, of course, it was only after the above that I was able to read the
    >>User Guide PDF on the drive. And in that I see
    >>
    >>"4. If a Found New Hardware screen appears, click Cancel to close it.
    >>The WD SmartWare software that is on the drive installs the proper driver
    >>for your My Book drive."
    >>
    >>Obviously I couldn't know that until I'd installed the drive - Catch 22!!
    >>
    >>So my first question: is that just WD being incredibly daft?
    >>
    >>More important, how should I now proceed for the best? The drivers now
    >>installed are built-in ones from 2001, according to Device Manager >
    >>WD My Book 1140 USB Device:
    >>C:\WINDOWS\system32\DRIVERS\disk.sys
    >>C:\WINDOWS\system32\drivers\PartMgr.sys
    >>
    >>Should I now try to update to the WD drivers? Even though I don't want
    >>this Smart Software stuff? (That seem to be just a backup/restore app -
    >>more to learn, that I can live without.)
    >>
    >>In particular, do you think using the WD drivers would improve speed?

    >
    >I have a number of WD external drives and although software is
    >available i cannot recall having to actually install anything. the
    >WinXP Pro I have simply recognised the drives.
    >
    >Isn't the software just "Spindown" which is an option to close down
    >the drive before removing. An option that isn't really necessary as
    >the built in USB closedown that comes with XP does the job.
    >
    >km


    Thanks. No, as I said it's a backup app.

    --
    Terry, East Grinstead, UK
     
    Terry Pinnell, Sep 11, 2011
    #3
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