'My pictures' folder cant be seen

Every time I open on explorer my pictures location, it close the window and enable the option to send microsft an error report. If I want to save some picture files or anything to my pictures folder its closed instantanely. This is happening since I installed Sony Handycam software (picture motion software for media import, (DCR-SR42) why this is happening, any idea?

SPUBrowser.exe has encountered a problem and needs to close. message box appears.

It sounds like the Sony program is trying to integrate your pictures folder with their program or something. Try uninstalling the program to see if you can access your pictures folder again.

If the above is successful, download the latest version of that software from the Sony website. If the problem comes back with the updated software, maybe you should do without it.

What is the program supposed to do? Maybe you really don't need it.

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Spike

most of the time, the software that is bundled with cameras is stuff you really dont need, maybe just use the drivers for your device

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it only back-up the videos and pictures taken from the camera, but I already did uninstalled the sony and it wont work,
what does this process do:
SPUVolumeWatcher.exe
WLLoginProxy.exe
?

I'm not sure what exactly SPUVolumeWatcher.exe does, but a quick search is telling me that its from one of sony's programs, most likely something that links your pictures folder to the program itself.

As for the second one, here's what I got in a google search:
It shouldn't have anything to do with your issue.



The uninstaller probably did not get rid of all traces of the program, seeing how an executable was left behind. A registry sweep might solve your problem, otherwise I would just manually delete the executable file.

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Spike

i did uninstall and no exe file was left behind, the issue remains ..

Alright, then a registry sweep might help you out.

'Tune up utilities' is an excellent program for cleaning up the registry but its not free. I'm pretty sure you could use the trial to fix your problem though.

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Spike

ok, i download and install tune up utilities, and defragment the registry, after the restart the issue remains, what else can I try with this tool , the windows explorer is what causing the 'my pictures' window close, not anymore the spuvolumewatcher, (sony's tools).. what can I do?

ok something else..
i opened thetask manager, and had 31 processess, then i open my pictures folder, and a #32 process came, named Integrator.exe consuming more than 40 k of memory, and windows explorer error message box close explorer then. so, any idea?

ok.... i just found out that integrator is something of tuneup utlilities, i search it on registry browser (with tuneup tool) and that is what it is.. i dont know what else to do