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Lexmark E320 panel light problem

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  #1  
Old Feb 18th, 08, 10:45 PM
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Lexmark E320 panel light problem

I have had my Lexmark E320 laserjet for the past 8 years and it has operated flawlessly whenever I turned on the power button.
This morning I turned it on and all the panel lights lit up and stayed on permanently. I checked all cables and they are all connected correctly. Tried a different USB port on computer but no difference.

Tried restoring the factory defaults by:
[FONT=Arial]
To enter the special function menu:
[/FONT][FONT=Arial]
1
[/FONT][FONT=Arial]Turn off the printer.

[/FONT][FONT=Arial]
2
[/FONT][FONT=Arial]Open the top cover.

[/FONT][FONT=Arial]
3
[/FONT][FONT=Arial]Turn the printer back on.

[/FONT][FONT=Arial]
4
[/FONT][FONT=Arial]When the Error light comes on, indicating the top cover is open, press and release the

operator panel button twice quickly (double-button press).

Lights just stayed on with no change.
Any ideas...thanks.....Robert
[/FONT]
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  #2  
Old Feb 19th, 08, 1:42 AM
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Sounds like a hardware error. Probably the last thing you can try is to disconnect the power completely and let stand for a few hours. Plug it back in and see if its any better. If not, there's probably not much you can do especially for an 8 year old printer.



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Old Feb 19th, 08, 6:27 AM
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Thanks for your reply. The printer had been turned off for about 10 hours overnight just before I turned it on for the first time this morning. The panel lights all stayed on right from the beginning. I supect your are right.
Cheers...Robert
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