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iphone 3gs won't connect to iTunes

 
 
nospam
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      Feb 26th, 11, 4:08 PM
In article <(E-Mail Removed)>, Bob H
<(E-Mail Removed)> wrote:

> I have just recieved a iphone 3gs from an ebay seller who says the phone
> was working before it was sold to me.
>
> It will not connect to itunes no matter what I do and try.
> I have searched and read various forums about this problem, and none of
> the possible cures work for me.
>
> I have even taken the phone to an Apple shop where I live and they could
> not get it to connect to iTunes either, and said the phone must be faulty.


sounds like it is defective.

what does the phone do? have you tried dfu and a full restore?
 
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      Feb 26th, 11, 5:17 PM
In article <(E-Mail Removed)>, Bob H
<(E-Mail Removed)> wrote:

> > what does the phone do? have you tried dfu and a full restore?

>
> When I turn the phone on it wants or shows that it needs to connect to
> iTunes, and there is also a lock icon at the top of the screen.
> With my simcard in I can only make emergency calls.


then it's not entirely defective. however, the seller still lied and
you may have other problems if you do get it working.

> What is dfu and how do I do a dull restore from switching it on.


dfu is the lowest level where you can flash the firmware, a last resort.

have you done any type of firmware update? click restore in itunes, and
it should restore a stock firmware. that should work unless it's really
screwed up (which it might be).

if that doesn't work you should try dfu mode. if you do dfu, you'll
probably want to download the firmware file from apple (and that makes
it easier even for a standard restore). just be sure the file you
download is for your model phone. if itunes downloaded it, then it's
the right one, you just have to locate it.

<http://www.iclarified.com/entry/index.php?enid=1034>

<http://osxdaily.com/2010/06/24/iphon...and-how-to-ent
er-dfu-mode-on-your-iphone/>
 
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      Feb 26th, 11, 5:30 PM
In article <(E-Mail Removed)>,
Jolly Roger <(E-Mail Removed)> wrote:

> > I have just recieved a iphone 3gs from an ebay seller who says the phone
> > was working before it was sold to me.
> >
> > I have even taken the phone to an Apple shop where I live
> > and they could
> > not get it to connect to iTunes either, and said the phone must be faulty.

>
> If so, why did they not give you a replacement phone?


probably because it's a 3gs he bought off ebay. even an apple store is
not likely to replace it, unless it is under applecare.
 
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      Feb 26th, 11, 6:50 PM
In article <(E-Mail Removed)>, Bob H
<(E-Mail Removed)> wrote:

> I think its going to go back to the seller.


good idea.
 
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Bob H
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      Feb 26th, 11, 7:00 PM
I have just recieved a iphone 3gs from an ebay seller who says the phone
was working before it was sold to me.

It will not connect to itunes no matter what I do and try.
I have searched and read various forums about this problem, and none of
the possible cures work for me.

I have even taken the phone to an Apple shop where I live and they could
not get it to connect to iTunes either, and said the phone must be faulty.

Is it faulty or is there an answer to this problem which I haven't tried.

Thanks
 
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Bob H
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      Feb 26th, 11, 7:41 PM
On 26/02/2011 15:08, nospam wrote:
> In article<OIudnRTa9dZVovTQnZ2dnUVZ8jWdnZ2d@giganews. com>, Bob H
> <(E-Mail Removed)> wrote:
>
>> I have just recieved a iphone 3gs from an ebay seller who says the phone
>> was working before it was sold to me.
>>
>> It will not connect to itunes no matter what I do and try.
>> I have searched and read various forums about this problem, and none of
>> the possible cures work for me.
>>
>> I have even taken the phone to an Apple shop where I live and they could
>> not get it to connect to iTunes either, and said the phone must be faulty.

>
> sounds like it is defective.
>
> what does the phone do? have you tried dfu and a full restore?



When I turn the phone on it wants or shows that it needs to connect to
iTunes, and there is also a lock icon at the top of the screen.
With my simcard in I can only make emergency calls.

What is dfu and how do I do a dull restore from switching it on.

Thanks
 
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JKConey
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      Feb 26th, 11, 7:50 PM
I can give you lots of ways to possibly solve this problem, but if they
couldn't get you to connect at the Apple store then my guess is that this
may have been a jailbroken phone that is now corrupt. You have a few
choices. Hopefully you paid using Paypal, and you can ask for a full refund
and send it back. You can send it to a geek like me to fool with, and get it
up and working again.


--

www.myconeyislandmemories.com

 
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Bob H
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      Feb 26th, 11, 8:00 PM
On 26/02/2011 18:50, JKConey wrote:
> I can give you lots of ways to possibly solve this problem, but if they
> couldn't get you to connect at the Apple store then my guess is that
> this may have been a jailbroken phone that is now corrupt. You have a
> few choices. Hopefully you paid using Paypal, and you can ask for a full
> refund and send it back. You can send it to a geek like me to fool with,
> and get it up and working again.
>
>



If you could tell me ways either on here or by my personal email addy,
I'll try them, but as for sending you the phone, that could be a long
job as I am in the UK.

Thanks
 
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Michelle Steiner
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      Feb 26th, 11, 8:27 PM
In article <(E-Mail Removed)>,
Jolly Roger <(E-Mail Removed)> wrote:

> > and they could not get it to connect to iTunes either, and said the
> > phone must be faulty.

>
> If so, why did they not give you a replacement phone?


Because it's out of warranty?

--
Tea Party Patriots is to Patriotism as
People's Democratic Republic is to Democracy.
 
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Bob H
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      Feb 26th, 11, 9:02 PM
On 26/02/2011 19:25, Jolly Roger wrote:
> In article<OIudnRTa9dZVovTQnZ2dnUVZ8jWdnZ2d@giganews. com>,
> Bob H<(E-Mail Removed)> wrote:
>
>> I have just recieved a iphone 3gs from an ebay seller who says the phone
>> was working before it was sold to me.
>>
>> It will not connect to itunes no matter what I do and try.
>> I have searched and read various forums about this problem, and none of
>> the possible cures work for me.
>>
>> I have even taken the phone to an Apple shop where I live

>
> Was it an actual Apple store?
>
>> and they could
>> not get it to connect to iTunes either, and said the phone must be faulty.

>
> If so, why did they not give you a replacement phone?
>
>> Is it faulty or is there an answer to this problem which I haven't tried.

>
> If Apple says it is faulty, why bother trying to get confirmation? Take
> it back and let them give you one that isn't faulty.
>


I bought of a seller on ebay, and the sore I took it to was an actual
Apple store

Thanks
 
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