km <> wrote:
>On Sat, 10 Sep 2011 10:03:35 +0100, Terry Pinnell
><> wrote:
>
>>I bought a WD My Book Essential 2 TB external drive and installed it last
>>night on my XP Pro PC. But either I'm missing something or there's a very
>>basic flaw in WD's installation procedure!
>>
>>Apart from an illustration of the cables there were no instructions (and
>>no setup CD). That was actually what I'd hoped, as I'd read that it was a
>>straightforward plug-in-and-use drive.
>>
>>But I immediately got the familiar Found New Hardware Wizard. I wasn't
>>surprised that it failed to find a driver automatically so I clicked Back
>>and specified the location C:\Windows\INF, which (from help here) has
>>worked for other USB devices before. That was successful, and I repeated
>>that procedure again when prompted by the wizard about the next new
>>hardware, the USB drive itself, and that also was OK. (It failed for the
>>third component, 'WES', something to do with its Smart Software facility,
>>which I don't want anyway.)
>>
>>But, of course, it was only after the above that I was able to read the
>>User Guide PDF on the drive. And in that I see
>>
>>"4. If a Found New Hardware screen appears, click Cancel to close it.
>>The WD SmartWare software that is on the drive installs the proper driver
>>for your My Book drive."
>>
>>Obviously I couldn't know that until I'd installed the drive - Catch 22!!
>>
>>So my first question: is that just WD being incredibly daft?
>>
>>More important, how should I now proceed for the best? The drivers now
>>installed are built-in ones from 2001, according to Device Manager >
>>WD My Book 1140 USB Device:
>>C:\WINDOWS\system32\DRIVERS\disk.sys
>>C:\WINDOWS\system32\drivers\PartMgr.sys
>>
>>Should I now try to update to the WD drivers? Even though I don't want
>>this Smart Software stuff? (That seem to be just a backup/restore app -
>>more to learn, that I can live without.)
>>
>>In particular, do you think using the WD drivers would improve speed?
>
>I have a number of WD external drives and although software is
>available i cannot recall having to actually install anything. the
>WinXP Pro I have simply recognised the drives.
>
>Isn't the software just "Spindown" which is an option to close down
>the drive before removing. An option that isn't really necessary as
>the built in USB closedown that comes with XP does the job.
>
>km
Thanks. No, as I said it's a backup app.
--
Terry, East Grinstead, UK
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